Frequently Asked Questions
Everything you need to know about bringing the taste of Greece to your doorstep.
How do you ensure the freshness of perishable items like Feta and Olives?
All perishable goods are packed in temperature-controlled insulated containers with reusable gel ice packs to ensure they arrive at your home in peak condition.
Where are your products sourced from?
We source 100% of our products directly from local artisans, cooperatives, and established producers across mainland Greece and the Aegean Islands.
What are your shipping rates and delivery times?
We offer flat-rate shipping across the continental US and Europe. Standard delivery typically takes 3-5 business days, while express options are available at checkout.
Do you offer wholesale pricing for restaurants or specialty shops?
Yes, we have a dedicated wholesale program for hospitality businesses. Please contact our trade team via the 'Wholesale' link in the footer for a price list.
What is your return policy for food items?
Due to health and safety regulations, we cannot accept returns on food products. However, if an item arrives damaged or incorrect, please notify us within 24 hours for a full refund or replacement.
Are your olive oils certified Extra Virgin?
Absolutely. Every olive oil we carry is certified Extra Virgin (EVOO), cold-pressed, and many carry PDO (Protected Designation of Origin) status to guarantee authenticity.